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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adriana Ferrer

April 12, 2025

5  out of  5
rating by Adriana Ferrer
"Tere at State Farm is the best! She gave me the best price and top-notch service. Super friendly and made the whole process easy. Highly recommend!"
We responded:
"Thank you for your review Adriana! We are happy to hear your process was easy. "
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Jerry Bernal

April 9, 2025

5  out of  5
rating by Jerry Bernal
"I recently had the pleasure of working with Tere Llontop for my car insurance needs, and the experience was truly exceptional. After shopping around and receiving quotes from multiple companies, Tere managed to find me coverage that was significantly more affordable than all competitors—without sacrificing quality. What impressed me most was their thoroughness. They took the time to understand my specific situation and needs, then leveraged their industry knowledge to identify discounts and policy options I wasn't even aware existed. The personalized attention resulted in a comprehensive policy at a remarkably low price. Their communication throughout the process was clear and prompt. Every question I had was answered patiently and in detail, making a potentially complicated process straightforward and stress-free. Beyond just the impressive savings, their customer service was outstanding. They didn't disappear after the sale but have remained responsive and helpful with any questions or adjustments needed. I highly recommend Tere to anyone looking for car insurance. Their combination of competitive pricing, industry expertise, and genuine care for clients makes them stand out in an industry where such qualities are rare. Thanks to them, I'm now saving hundreds annually while enjoying better coverage than before."
We responded:
"Jerry, thank you so much for your thoughtful and thorough review of Tere and our office. We are so luck to have Tere as part of our Dawn Wagner State Farm team. Her commitment to exceptional customer service is unmatched. Helping our amazing customers find the right coverage for their needs is one of our favorite things to do. We appreciate you!! "
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Jacqueline Murray

April 9, 2025

5  out of  5
rating by Jacqueline Murray
"Tere was great! 😊 thanks a lot!!!"
We responded:
"Thank you for taking the time to review Tere's service Jacqueline. It means a lot to us! "
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JOY BUROG

April 9, 2025

5  out of  5
rating by JOY BUROG
"We always get exceptional service from Tere. She is indeed an excellent Professional, who always goes above and beyond to ensure customer satisfaction. She is very responsive and helpful in finding solutions to any issue. She treats her clients as her family and always takes care of them from start to finish. Thank you for everything Tere."
We responded:
"Joy, thank you so much for your review of Tere. She is a vital part of the Dawn Wagner State Farm Agent team. We appreciate you! "
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Janet

March 27, 2025

5  out of  5
rating by Janet
"I must say....Josh Crow is A-#1 in helping out his clients - not only is he on top of everything, but he even arranged for us to receive a 50th Anniversary card!!! Who does that???? JOSH! I truly recommend him to the enth degree! He is very respectable, helpful, understanding, and totally knows the business. GO JOSH!!! Woo Hoo!"
We responded:
"Thank you so much Janet! 50 years of marriage is a big accomplishment and deserved to be celebrated. Josh was happy to hear of your kind words. Thank you!!! "
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John Formisano

March 27, 2025

5  out of  5
rating by John Formisano
"I’ve been with Dawn Wagner State Farm in Weston for years. Jennifer has been my agent along with her assistant Josh have always given me the best service possible. They are certainly the agency to do business with."
We responded:
"John, thank you so much for taking the time to recognize Jennifer & Josh. They are both a crucial part of our team. Having customers like you makes giving good service easy! "
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Joseph Castro

March 5, 2025

5  out of  5
rating by Joseph Castro
"My wife and I met with Natalia Fetter to discuss our car insurance needs. Natalia is very knowledgeable and was able to answer all our questions, provided us with several options making it very easy to choose the right coverage for our needs. My wife and I are very happy with the customer service provided by Natalia and look forward to doing business with this agency for years to come. Joe & Elsie Castro"
We responded:
"Hi Joe, thank you so much for your kind words about Natalia and her service. She is a valuable member of the Dawn Wagner State Farm team. We appreciate customers like you! "
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humaira s.

December 11, 2024

5  out of  5
rating by humaira s.
"Josh is the best of best team member in Dawn Wagner office. Thank you Josh for your time and help."
We responded:
"Hi Humaira, thank you for your 5 star review. We appreciate you taking the time to commend Josh's customer service. "
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Shield Dantes

November 15, 2024

5  out of  5
rating by Shield Dantes
"Andres went out of his way to help me with my family's car insurance policy. He was professional, caring, and saved a customer from leaving State Farm. Really happy with paying for State Farm b/c of customer service LIKE this."
We responded:
"Thank you so much for your kind words! We are so lucky to have Andres as part of the Dawn Wagner State Farm Insurance Agent team. We are so glad you stayed! Having amazing customers like you makes it easy! "
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Jacqueline Patullo

November 3, 2024

5  out of  5
rating by Jacqueline Patullo
"Josh, Andres and their team provide excellent service and turn around time whenever I call in with a question. They’re always helpful, knowledgeable, and make sure I feel confident about my coverage with State Farm. It's wonderful to have a live person pick up every phone call without having to go through an automated voice prompt. Also, they offer the best rates! You won't be disappointed by using them for your home/auto coverage."
We responded:
"Hi Jacqueline, thank you so much for sharing your thoughts on Josh & Andres' customer service. We are so blessed to have amazing customers like you, and amazing team members as well. "
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Jacquie Porcaro

October 22, 2024

5  out of  5
rating by Jacquie Porcaro
"Our agent Tere is the best always she helps with our request She is great"
We responded:
"Jacquie, thank you for sharing your thoughts on Tere's customer service. We appreciate you!"
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Nick Castaldo

October 10, 2024

5  out of  5
rating by Nick Castaldo
"Long time client of Dawn Wagner/State Farm. While I typically have a good experience with staff in this office, Josh Crow is truly outstanding. Knowledgeable, friendly, and responsive, Josh is a pleasure to work with."
We responded:
"Hi Nick! It has been our pleasure to assist you over the years. Thank you for your comments on Josh's excellent service. He is a valuable asset to our team and reflects the commitment to customer service the Dawn Wagner State Farm Agency provides. "
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Marie Charles

October 2, 2024

5  out of  5
rating by Marie Charles
"Josh was an exceptional agent!"
We responded:
"Hi Marie, thank you for taking the time to share about your experience with Josh. You're the best!"
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M. Biggs

August 29, 2024

5  out of  5
rating by M. Biggs
"I have over 35 years with State Farm, always the perfect protection and quick response when I needed them. I liked the old slogan they had and was very logical “it’s better to have insurance and not needed than to need insurance and not have it.” I’ve had my cars, home and life insured, bundling helps! Recently I bought a condo and Tere Llontop helped me with coverage for it while continuing to have my car and life insurance with her office. Tere has been superb in helping me through the process with updated quotes for the multiple offers I had started but did not close for one reason or another; she was right there every time I needed her help, with a smile and all her willingness to help. She is one great Agent, knows her trade perfectly and gives 110% on all she does."
We responded:
"Thank you so much for taking the time to provide a review of Tere and our office. Tere is an amazing asset to our team. We are so pleased she provides you the remarkable customer service you deserve on your auto and life insurance policies. We appreciate you!"
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Michelle Pecora

August 9, 2024

5  out of  5
rating by Michelle Pecora
"I am in the mortgage industry and was referred this company by one of my associates. Tere Llontop has been great to work with, very quick to respond and produce information to me quickly. Their premiums are very reasonable. I would highly recommend this agent for your insurance needs."
We responded:
"Hi Michelle, thank you so much for your review of Tere and our office. We are pleased Tere has been so responsive. We look forward to working with you in the future. "
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Lesly portillo

August 9, 2024

5  out of  5
rating by Lesly portillo
"Thank you to Dawn Wagner **State Farm Agent Office** for the great service and the great rates on car insurance and homeowners insurance; but thank you specially to Terry for the great customer service she provided me. She was fast, professional, and knowledgeable. Outstanding!!"
We responded:
"Lesly, we appreciate you taking the time to share about your experience with Tere and our office. We strive to provide top notch service with every interaction. "
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Richard Davis

August 8, 2024

1  out of  5
rating by Richard Davis
"Do yourself a favor and stay away from State Farm. BBB gives them a C- rating for good reason. We have paid them a fortune for years. 5 vehicles on two separate policies. They recently notified us of another rate hike and that they will not be renewing our policy because we had 4 claims. Two of the claims were a rock hitting a windshield. The recent claim was another truck hit me and his insurance wasn't accepted at the collision center, so i put it through state farm who told me that they will get the reimbursement from the other company. Then they canceled my policy. Unreal!"
We responded:
"Dear Mr. Davis, we are sorry to hear you have had a string of bad luck recently. I was unable to find an underwriting cancellation notice on your account, but I see you have already moved on. Unfortunately, underwriting decisions are not the choice of our agency, and I can certainly understand why you would be upset. As an office, we do our best to explain the reasons for any underwriting decisions. We hope you don't hold this decision against us personally. "
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Marialejandra Dona

August 7, 2024

5  out of  5
rating by Marialejandra Dona
"I have nothing but good things to say about this business. Every time I have called there even if it’s a silly, question I am treated with respect and kindness. Tere Llontop assisted me in finding a policy to fit my needs and my budget. She explained everything so that I could understand every detail of the policy and how it worked. I am extremely satisfied with the services offered. She was amazing!"
We responded:
"Thank you for the review, Marialejandra. Tere is a valuable asset to our team. "
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Maria M

August 5, 2024

5  out of  5
rating by Maria M
"I want to thank Maria Teresa for helping me find the best quote for my car and renters insurance, you help me save a lot. So helpful and always there for every question I had. Happy I made the switch, thank you again for everything."
We responded:
"Hi Maria, thank you for your review! Glad we were able to assist you!"
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Kayla Valdez

August 5, 2024

5  out of  5
rating by Kayla Valdez
"I am incredibly grateful for the exceptional service provided by my insurance agent Tere. While navigating my insurance as a new renter. She took the time to sit down with me, despite my last-minute request and urgency, making me feel comfortable and informed throughout the process. Her efficiency and dedication truly made a difference, turning what could have been a stressful experience into a smooth one. I appreciate her willingness to help and the personal attention she offered, which is rare to find. Thank you Tere for going above and beyond!"
We responded:
"We appreciate your review of Tere and our office, Kayla. We are glad she was able to assist you in getting the renters coverage you needed in such short notice. "
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D G

August 5, 2024

1  out of  5
rating by D G
"Go here if you are used to terrible customer service and neglect. Terrys terrible attitude her tone of voice is one of scolding her customer , she is a piece of work. 3 cars we have we have gone to the office we ask questions about increasing prices in our policy she sees us at the door of the office and says everyone is getting an increase. Basically I’m too busy to see you. never opens here computer or sees what kind of policy we have and options to lower the rate. I’m purchasing a new home asked for a home insurance quote spoke to Andres who referred me to her l, gave her the address where we would be moving and details. 3 days later I have not received it. I called to see she then proceeds to say “ I have never spoken to you, you never requested a policy quote from me”. With a tone of Basically accusing me of lying well that took me to the edge. I can put up with many things but never a person who comes out as rude and annoyed for doing her job. I changed to another office on griffin and 75. I cannot be happier they lowed my rate by 40$ a month with better options. She did me a favor my pissung me off and I moving my accounts."
We responded:
"Dear D G, I am sorry to hear you had a negative experience with my office. We would like the opportunity to make it right. Please feel free to give me a call, 954-389-7007."
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Chris Leonard

August 1, 2024

5  out of  5
rating by Chris Leonard
"Josh is a consummate professional!"
We responded:
"Thank you for the review, Chris. We appreciate you! "
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Dawn Sandi

July 26, 2024

5  out of  5
rating by Dawn Sandi
"Josh is thorough, resourceful and always quick to respond. His excellent customer service is a constant and I would recommend him a million times over."
We responded:
"Hi Dawn, thank you for taking the time to recognize Josh for his excellent customer service. He is a great asset to Dawn Wagner State Farm. We appreciate you!"
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Tom Filipczak

June 12, 2024

5  out of  5
rating by Tom Filipczak
"I have multiple policies that I have purchased here and always have a great experience in the process , Josh is always very helpful and professional."
We responded:
"Hi Tom, thank you for being such a loyal customer! Josh is a vital part of our team and we are happy he was able to assist you. We appreciate you!"
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H H

May 24, 2024

5  out of  5
rating by H H
"Josh was very helpful in finding us a Commercial Liability Umbrella insurance when another underwriter stopped providing this service. The entire process went smoothly, and communication was good throughout. Thanks!"
We responded:
"We are so happy we were able to be of assistance. Josh is a great communicator and we are very lucky to have him as part of our team here at Dawn Wagner State Farm. Thank you for your review!"